# Hex file is not available error

**URL:** https://forum.makecode.com/t/hex-file-is-not-available-error/15322
**Category:** micro:bit
**Created:** [September 12, 2022, 2:43pm UTC](https://forum.makecode.com/t/hex-file-is-not-available-error/15322 "2022-09-12T14:43:55Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![dsssssssss9](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.makecode.com/dsssssssss9/32/861_2.png) [@dsssssssss9](https://forum.makecode.com/u/dsssssssss9)
#### Post date: [September 12, 2022, 2:43pm UTC](https://forum.makecode.com/t/hex-file-is-not-available-error/15322/1 "2022-09-12T14:43:55Z")

</div>

Hi

whenever i try to download the following code , either direct to Micro:Bit or as a hex file i get " Hex file is not available - please connect to the internet & try again " error

> **[Infrared-control-CarV2](https://makecode.microbit.org/09345-85188-75868-73456)**
>
> Made with ❤️ in Microsoft MakeCode for micro:bit.

other projects work so can anyone point me in the direction of an explanation & maybe a solution please?

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<div class="post-metadata">

### Author: ![dsssssssss9](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.makecode.com/dsssssssss9/32/861_2.png) [@dsssssssss9](https://forum.makecode.com/u/dsssssssss9)
#### Post date: [September 13, 2022, 4:21pm UTC](https://forum.makecode.com/t/hex-file-is-not-available-error/15322/2 "2022-09-13T16:21:52Z")

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Turns out it was outdated extensions causing the problem all along!

Solution kindly provided by Abhijith Chatra from Microsoft

> **[abchatra - Overview](https://github.com/abchatra)**
>
> Compilers and education. abchatra has 82 repositories available. Follow their code on GitHub.

See this GitHub issue…

> <https://github.com/microsoft/pxt-microbit/issues/4848>
>
> \*\*Describe the bug\*\*
> When i try to download as hex file i get this error ....
> …The hex file is not available, please connect to internet and try again.
> 
> \*\*To Reproduce\*\*
> Steps to reproduce the behavior:
> 1. Go to https://makecode.microbit.org/\_3UjdXDa30Y8e
> 2. Click on Download As File
> 3. See error
> 
> \*\*Expected behavior\*\*
> Save hex file to my Computer
> 
> \*\*Screenshots\*\*
> !\[error\](https://user-images.githubusercontent.com/30810847/189550707-0ade6e2b-7eef-4c7d-9924-6e906e7450eb.png)
> 
> 
> \*\*micro:bit version (please complete the following information):\*\*
> 
> it's not hardware related \]
> 
> \*\*Desktop (please complete the following information):\*\*
> - OS: Linux & Windows
> - Browser: Brave / Chrome
> \]