# Skillmaps not loading

**URL:** <https://forum.makecode.com/t/skillmaps-not-loading/35061>\
**Category:** Help\
**Created:** [March 31, 2025, 5:59pm UTC](https://forum.makecode.com/t/skillmaps-not-loading/35061 "2025-03-31T17:59:54Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![billgeorge](https://avatars.discourse-cdn.com/v4/letter/b/7bcc69/32.png) [@billgeorge](https://forum.makecode.com/u/billgeorge)\
**Post date:** [March 31, 2025, 5:59pm UTC](https://forum.makecode.com/t/skillmaps-not-loading/35061/1 "2025-03-31T17:59:54Z")

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We have some students who cannot get the beginner skillmaps to load. They can click on one for example “Whack the Mole” and then select a level, it just hangs and the page won’t load. They are primarily using Chromebooks. We get the same result on different Chromebooks even after clearing all cookies/cache. We have also tried it on Windows PC’s with Chrome without success. arcade version 2.0.40  
Microsoft MakeCode version 11.3.48

This is not happening for all our students - very wierd.

Thanks in advance,

Bill  
East Granby Public Schools  
East Granby, CT

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**Author:** ![richard](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.makecode.com/richard/32/5417_2.png) [@richard](https://forum.makecode.com/u/richard)\
**Post date:** [March 31, 2025, 6:01pm UTC](https://forum.makecode.com/t/skillmaps-not-loading/35061/2 "2025-03-31T18:01:47Z")

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@billgeorge do you get the same result if accessed in an incognito/inprivate browser window?

also, if possible, would you mind opening the developer tools and taking a picture of whatever is in the console?

to open the developer tools:

1. right click somewhere on the page
2. choose “Inspect”
3. click the “Console” tab in the window/pane that appears

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<div class="post-metadata">

**Author:** ![billgeorge](https://avatars.discourse-cdn.com/v4/letter/b/7bcc69/32.png) [@billgeorge](https://forum.makecode.com/u/billgeorge)\
**Post date:** [April 1, 2025, 5:20pm UTC](https://forum.makecode.com/t/skillmaps-not-loading/35061/3 "2025-04-01T17:20:06Z")

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We don’t allow the students to open incognito windows.

Here are the contents of the console window:

 ![makecode console](https://us1.discourse-cdn.com/flex020/uploads/makecode/original/3X/6/0/603571b148cb16837d8f69bc267c032cf08e4e4c.png)